The 6 Steps when Purchasing a Spiral Staircase from Enzie.

Making an Inquiry.

So you are interested in purchasing a stair, feel free to contact us with all your questions. We love to talk stairs and we welcome every opportunity to do so . Whether it is just a general question or you are looking for specific information we are happy to answer all your the questions.

The Design.

The Design stage is an interactive one between our Enzie representative and you the customer. The idea is for you (the customer), to explore the different staircase options available for the diameter and layouts. Other considerations are the location of the stair and options such as balustrading, finishes, timber selection if appropriate and colour.

The Quote

Once the design has been decided upon, the Enzie representative will create a quotation of cost for your spiral staircase.  The quotation will list all of your Customer selections for your  spiral staircase.

If you the customer is unsure, it is possible to get a few different quotes on the different options you are interested in, to help you make a decision.

At this stage a site visit may be arranged, though at this stage it is not always necessary and a quotation can be created from plans and drawings.

Things to note at this stage:

  • The quotation price has an expiration date and is good for three months only
  • When a site check is carried out the price of the stair may change slightly if the floor to floor height is not as listed on the quote.

Check Measure

Before your Spiral Staircase can be scheduled for production, a site check by the installer is carried out. The installer will check:

  • The floor to floor height has not changed
  • The area where the spiral stair is suitable
  • That there is sufficient space for the staircase to fit.

Your Staircase is Made

Yes it is manufactured here in out Melbourne Factory. Before we start to manufacture your stair case, Sarah in the office will give you a call to see if you are ready to accept your stair. She will send you a copy of your invoice and may ask you to pay for your staircase.  Because we believe in the “Just In Time Principles’ we do not like to make stairs that cannot be delivered to site once manufacturing is completed.

We also will be arranging for the installation of your staircase with our installers once your stair is complete

Delivery and Installation

Your stair case may be picked up or we can arrange for your staircase to be delivered onsite. Your staircase must be fully paid for before it will leaves our factory.

6 Things To Think About When Purchasing A Staircase.

What is the Purpose of the Stair?

What is the purpose of the stair is the first important question.  Of course the staircase is to allow people to traverse from one level to another.  However, the purpose of the stair could be a factor in the size and style of the staircase you purchase. One client may want the staircase to be an architect statement piece, while another client might want the staircase to fade into the background or not to be seen at all.

How will the stair be used? – Is it to access bedrooms, a study a garage etc?

Each answer to these questions will govern what type and size of the staircase you should purchase.

What is the Climate and External Environment like Where your Staircase is to go?

The climate where your staircase is to be situated in, dictates the type of finish on your staircase. It is not just whether your staircase is going to be inside or out, but whether you are close to the sea or not, can be factor when thinking about your stair purchase. If you are close to the sea or live in a harsh environment, you may be required to think more deeply about the finishes on your staircase.

How much space do I have to my stair in? Or put another way how much space will my staircase take up?

 If you are purchasing a spiral staircase, the diameter of the staircase will dictate how much space you require.

Is the stair made to order?

Enzie Spiral staircases are manufactured to individual requirements. Each of our spiral staircases are made to order ensuring that you get the staircase to suit your needs.

Not only that Enzie Stairs have at least 4 different styles of spirals staircases. Each Spiral staircase design also has several options in materials and finishes to have your stair made out of along with numerous colours, balustrade option and in some cases tread options. With all these options you truly get to feel like you have designed your own unique stair to suit your house.

Is the company an Australian Company and is the stair Australian Made?

Enzie Stairs is not only a fully owned Australian company; we also have a physical showroom and factory in Reservoir, Victoria. Yes, your stair is actually made right here in Australia. So if in the future you require extra parts etc, they are here in Australia making supply quick and easy.

Not only are the stairs made here Enzie Stairs  designed the staircases they are selling. Unlike other companies Enzie Stairs do not sell another companies Spiral Stair products; and it is not just the stairs but all the components are designed by us. Yes you can actually ring and speak to the person who designed your staircase.

Is the stair modular?

Yes. Enzie Spiral Staircases are modular.

This makes the staircase easy to transport, easy to install and if in the future you need to move it, it is easy to take down and re-assemble in another location.

Each of our staircases comes as a complete kit. This saves you money whether you want to install the stair case yourself or we install the staircase for you, as all the components are pre-made and finished to reduce time on the job. With each stair case we manufacturer we include specialist tooling and comprehensive easy to follow instructions on how to install your staircase.

10 Reasons To Choose An Enzie Staircase.

Reason One

Enzie has been around since 1974, and are the market leader in the Spiral Stair space in Australia.

Why do you care about how long the company has been about?

Because our longevity and that fact that we are still here after 45 years means that you can rest easy.

Reason 2.

Guaranteed – After sales service is assured. Yes, we will be here to support you should you need anything in the years to come. Bryan Mackenzie started the company in 1974 and yes he is still involved with the company, though now his son William took over the company in 2016 and we are still going strong.

Reason 3

The stairs we sell are designed by us. Enzie do not selling another companies Spiral Stair products; and it is not just the stairs but all the components are designed by us. Yes you can actually ring and speak to the person who designed your staircase.

All Enzie Stairs are customised to suit your particular needs and are modeled up in 3D for cutting, by our CNC computer controlled machinery. This enables cutting to an accuracy of 0.2mm.

A digital copy of the each custom made part, for you stair, is kept on file so that it for some reason, it needs to be remade, we can easily duplicate the original part accurately in the future.

Reason 4

Factory manufactured components -Not only do we have a physical address in Reservoir, but your stair is actually made in the Reservoir Factory. Plus, should you require extra parts, including custom parts, they are here, or are made, at the same factory in Reservoir, Australia so turnaround times are quick.

Reason 5

Enzie Stairs is a fully owned Australian company, with a physical showroom and factory in Reservoir, Victoria.

Reason 6

Enzie Stairs have at least 4 different styles of spirals staircases. Each Spiral staircase design also has several options in materials and finishes to have your stair made out of along with numerous colours, balustrade option and in some cases tread options. With all these options you truly get to feel like you have designed your own unique stair to suit your house.

Reason 7

Our Spiral Stairs System is modular. This makes the staircase easy to transport, easy to install and if in the future you need to move it, it is easy to take down and re-assemble in another location. While our Enzie Spiral staircases are modular in design, each spiral stair case is custom made to order, to the customer specifications.

Reason 8

Each of our staircases comes as a complete kit. This saves you money whether you want to install the stair case yourself or we install the staircase for you, as all the components are pre-made and finished to reduce time on the job. With each stair case we manufacturer we include specialist tooling and comprehensive easy to follow instructions on how to install your staircase.

Reason 9

Manufactured to individual requirements. Each of our spiral staircases are made to order ensuring that you get the staircase to suit your needs.

Reason 10

Obligation free appraisal from plan or site. Our friendly estimator can visit your project or look at your plans and provide access solutions and a quotation for supply and installation of an Enzie stair, with absolutely no pressure on you to purchase.